Ordering journeys
Menu structure, collection or delivery choices, and a clear route to checkout using an agreed ordering platform.
Help customers move from choosing to confirming. We plan and connect ordering and booking journeys around your website, your team and the platforms you use.
For restaurants taking direct orders, venues accepting reservations and service businesses arranging appointments.
Online Ordering & Bookings
Choose the parts you need. We agree a clear scope before starting.
Menu structure, collection or delivery choices, and a clear route to checkout using an agreed ordering platform.
Reservation or appointment tools connected to the right pages, with clear availability and confirmation steps.
Opening hours, service areas, payment options and customer messages reviewed with your team.
Check the agreed customer journey across mobile and desktop, then walk your team through everyday updates.
How it works
Share your website, current platform and the tasks customers need to complete.
Agree the platform and scope, then configure the pages and available integrations.
Review the customer and staff journeys together before launch.
Related work
See how website maintenance and direct ordering fit into the wider Capones restaurant project.
Explore CaponesWhen you need more
Your next step
Send your website address, current ordering or booking tool, and what you want customers to do more easily.
Discuss ordering or bookings